Key element guide ITIL service transition (Key Element Guide Suite)

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9780113313624: Key element guide ITIL service transition (Key Element Guide Suite)

The Service Transition Key Element Guide provides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements. ITIL Service Transition focuses on the broader, long-term change management role and release practices so that risks, benefits, delivery mechanisms and the ease of ongoing operations of services are considered

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