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Key element guide ITIL service design (Best Management Practice) - Softcover

 
9780113313617: Key element guide ITIL service design (Best Management Practice)

Synopsis

The Service Design Key Element Guide provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements. 'ITIL Service Design' provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services solutions and processes

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9780113313662: Key Element Guide: ITIL V3 Service Design

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ISBN 10:  0113313667 ISBN 13:  9780113313662
Publisher: Stationery Office Books, 2012
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ISBN 10: 0113313616 ISBN 13: 9780113313617
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