Passing your ITIL V3 Foundation Exam (Best Management Practice) - Softcover

AXELOS

 
9780113313556: Passing your ITIL V3 Foundation Exam (Best Management Practice)

Synopsis

This best selling study aid is the ideal companion for students preparing for their ITIL Foundation Exam. From the official publishers of ITIL the publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself

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