Items related to ITIL V3 Continual Service Improvements
Synopsis
ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
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About the Author
Summary of Updates from the Author The seven-step improvement process and its relationship with the Deming Plan-Do-Check-Act cycle and knowledge management has been clarified. The CSI model has been re-named the CSI approach and the concept of a CSI register has been introduced as a place to record details of all improvement initiatives within an organization. Minor changes have been made throughout the book to clarify the meaning and to improve readability. Particular emphasis has been made on documenting the interfaces from CSI to other lifecycle stages
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ITIL Continual Service Improvement 2011 Edition (Best Management Practices)
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Paperback. Condition: Very Good. ITIL Continual Service Improvement 2011 Edition (Best Management Practices) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780113313082
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ITIL Continual Service Improvement 2011 Edition (Best Management Practices)
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Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780113313082
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ITIL Continual Service Improvement (Best Management Practices)
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ITIL Continual Service Improvement (ITIL Service Lifecycle)
Published by
TSO, The Stationery Office, 2011
ISBN 10: 011331308X
ISBN 13: 9780113313082
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ITIL Continual Service Improvement
Published by
TSO, The Stationery Office, 2011
ISBN 10: 011331308X
ISBN 13: 9780113313082
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ITIL Continual Service Improvement (ITIL Service Lifecycle)
Published by
TSO, The Stationery Office, 2011
ISBN 10: 011331308X
ISBN 13: 9780113313082
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ITIL Continual Service Improvement 2011 (Best Management Practices)
Published by
TSO, The Stationery Office, 2011
ISBN 10: 011331308X
ISBN 13: 9780113313082
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Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Seller Inventory # M0011331308X-G
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ITIL Continual Service Improvement 2011 (Best Management Practices)
Published by
TSO, The Stationery Office, 2011
ISBN 10: 011331308X
ISBN 13: 9780113313082
Used
Softcover
Seller: medimops, Berlin, Germany
Seller rating 5 out of 5 stars
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ITIL Continual Service Improvement : 2011
Published by
Rowman & Littlefield Publishers, Incorporated, 2011
ISBN 10: 011331308X
ISBN 13: 9780113313082
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ITIL Continual Service Improvement : 2011
Published by
Rowman & Littlefield Publishers, Incorporated, 2011
ISBN 10: 011331308X
ISBN 13: 9780113313082
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
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