Synopsis
ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide for a service strategy that delivers results and achieves business goals.
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About the Author
Summary of Updates from the Author The concepts within the publication have been clarified, without changing the overall message. The updated publication includes more practical guidance and more examples where relevant. The newly defined process of strategy management for IT services is responsible for developing and maintaining business and IT strategies, and there are now separate descriptions of business strategy and IT strategy. Financial management has been expanded, and business relationship management and demand management are now covered as processes.
"About this title" may belong to another edition of this title.
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ITIL Service Strategy (ITIL v3 Service Lifecycle)
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TSO, The Stationery Office, 2011
ISBN 10: 0113313047
ISBN 13: 9780113313044
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ITIL Service Strategy: 2011
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Itil Service Strategy
Published by
Tso, the Stationery Office, 2011
ISBN 10: 0113313047
ISBN 13: 9780113313044
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Itil Service Strategy
Published by
Tso, the Stationery Office, 2011
ISBN 10: 0113313047
ISBN 13: 9780113313044
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ITIL Service strategy
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Stationery Office 29/07/2011, 2011
ISBN 10: 0113313047
ISBN 13: 9780113313044
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ITIL Service Strategy : 2011
Published by
Rowman & Littlefield Publishers, Incorporated, 2011
ISBN 10: 0113313047
ISBN 13: 9780113313044
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ITIL Service Strategy : 2011
Published by
Rowman & Littlefield Publishers, Incorporated, 2011
ISBN 10: 0113313047
ISBN 13: 9780113313044
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Seller: Better World Books Ltd, Dunfermline, United Kingdom
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ITIL Service strategy
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ISBN 10: 0113313047
ISBN 13: 9780113313044
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ITIL Service strategy
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Paperback. Condition: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. Seller Inventory # 4174838
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ITIL Service Strategy
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Softcover. Condition: Fair. Unterschrift / Widmung ohne Bezug; Leichte Risse. "A sound service strategy is essential in the creation of high quality IT services. It provides a base upon which to build a successful service management function and ensures that the best value is delivered to business customers. This book is a major strength of the new ITIL library. It introduces the service lifecycle and encourages the development of a business perspective. Whether you are a service provider or a business customer, this book guides you through the choices that you need to achieve service excellence."--Publisher description. Seller Inventory # eed0152f-c528-46ef-9711-7c5b391cd222
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