Operational support and analysis ITIL V3 intermediate capability handbook (Single Copy)

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9780113312085: Operational support and analysis ITIL V3 intermediate capability handbook (Single Copy)

This guide provides a quick reference to the processes covered by the ITIL V3 Operational Support and Analysis syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Operational Support and Analysis, and as a handy portable reference source for practitioners who work with these processes

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Office of Government Commerce
Published by The Stationery Office (2009)
ISBN 10: 0113312083 ISBN 13: 9780113312085
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Office of Government Commerce
Published by The Stationery Office (2009)
ISBN 10: 0113312083 ISBN 13: 9780113312085
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Irish Booksellers
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