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This guide provides a quick reference to the processes covered by the ITIL V3 Operational Support and Analysis syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Operational Support and Analysis, and as a handy portable reference source for practitioners who work with these processes
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- PublisherStationery Office
- Publication date2009
- ISBN 10 0113312083
- ISBN 13 9780113312085
- BindingPaperback
- Number of pages137
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Operational support and analysis ITIL V3 intermediate capability handbook (Single Copy)
Published by
TSO, United Kingdom, Norwich
(2009)
ISBN 10: 0113312083
ISBN 13: 9780113312085
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Paperback
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Book Description Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Seller Inventory # GOR006207612
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