Items related to Continual Service Improvement - German
Synopsis
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.
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ITIL Continual Service Improvement - German Translation : Office of Government Commerce
Published by
The Stationery Office Ltd, 2009
ISBN 10: 0113311427
ISBN 13: 9780113311422
Used
Softcover
Seller: Buchpark, Maidenhead, Berkshire, United Kingdom
Seller rating 4 out of 5 stars
Condition: Very Good. Condition: Very Good | Pages: 221 | Product Type: Books. Seller Inventory # 4469810/23
Quantity: 1 available