Items related to ITIL Continual Service Improvement
Synopsis
This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.
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From the Back Cover
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.
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- PublisherStationery Office
- Publication date2007
- ISBN 10 0113310498
- ISBN 13 9780113310494
- BindingPaperback
- LanguageEnglish
- Number of pages232
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Continual Service Improvement Itil, Version 3
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ISBN 10: 0113310498
ISBN 13: 9780113310494
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ITIL Continual Service Improvement
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Continual Service Improvement
Published by
Stationery Office, The, 2007
ISBN 10: 0113310498
ISBN 13: 9780113310494
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ITIL Continual Service Improvement
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ISBN 10: 0113310498
ISBN 13: 9780113310494
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ITIL Continual Service Improvement
Published by
Stationery Office 30/05/2007, 2007
ISBN 10: 0113310498
ISBN 13: 9780113310494
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ITIL Continual Service Improvement
Published by
The Stationery Office/Tso, 2007
ISBN 10: 0113310498
ISBN 13: 9780113310494
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ITIL. IT service management practices; ITIL v3 core publications.
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ITIL : Continual Service Improvement
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Continual Service Improvement
Published by
Stationery Office, The, 2007
ISBN 10: 0113310498
ISBN 13: 9780113310494
Used
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First Edition
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