ITIL Service Design

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9780113310470: ITIL Service Design

The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This volume covers design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.

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Colin Rudd; Vernon Lloyd
Published by The Stationery Office (2007)
ISBN 10: 0113310471 ISBN 13: 9780113310470
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Book Description The Stationery Office, 2007. Paperback. Book Condition: New. 1. Bookseller Inventory # DADAX0113310471

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Colin Rudd; Vernon Lloyd
Published by The Stationery Office (2007)
ISBN 10: 0113310471 ISBN 13: 9780113310470
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ISBN 10: 0113310471 ISBN 13: 9780113310470
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Book Description 2007. Paperback. Book Condition: New. 215mm x 280mm x 18mm. Paperback. ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future bus.Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. 345 pages. 1.252. Bookseller Inventory # 9780113310470

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Rudd, Colin/ Lloyd, Vernon
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ISBN 10: 0113310471 ISBN 13: 9780113310470
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Book Description The Stationery Office/Tso, 2007. Paperback. Book Condition: Brand New. version 3 edition. 334 pages. 10.75x8.50x0.75 inches. In Stock. Bookseller Inventory # __0113310471

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