A unique title which covers all the component parts of the core ITIL set, and by complementing more complex publications, acts as an efficient entry level to the ITIL literature.
"synopsis" may belong to another edition of this title.
Officially endorsed by IPESC, the itSMF international publications committee, and also by OGC (the UK Office for Government Commerce). Available in English, Brazilian (Portuguese), Danish, German, Italian and Japanese.Review:
A good, informative book that is easy to read and understand. -- Dave Jones, Principal Consultant, Plan-Net Service plc
"About this title" may belong to another edition of this title.
Book Description Stationery Office, 2005. Paperback. Book Condition: New. Never used!. Bookseller Inventory # P110113309732
Book Description Stationery Office. PAPERBACK. Book Condition: New. 0113309732 New Condition. Bookseller Inventory # NEW7.0959061
Book Description 2005. Paperback. Book Condition: New. Paperback. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. 251 pages. 0.125. Bookseller Inventory # 9780113309733