Introduction to Itil

3.29 avg rating
( 7 ratings by Goodreads )
 
9780113309733: Introduction to Itil

A unique title which covers all the component parts of the core ITIL set, and by complementing more complex publications, acts as an efficient entry level to the ITIL literature.

"synopsis" may belong to another edition of this title.

From the Publisher:

Officially endorsed by IPESC, the itSMF international publications committee, and also by OGC (the UK Office for Government Commerce). Available in English, Brazilian (Portuguese), Danish, German, Italian and Japanese.

Review:

A good, informative book that is easy to read and understand. -- Dave Jones, Principal Consultant, Plan-Net Service plc

"About this title" may belong to another edition of this title.

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