Items related to Single User (IT Infrastructure Library)
This CD-ROM guides business users through the planning, delivery and management of quality IT services. It is concerned with helping business managers understand IT service provision. Issues covered include business relationship management, partnerships and outsourcing, continuous improvement, exploitation of information, communication, and technology (ICT) for business advantage.
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- PublisherStationery Office Books
- Publication date2002
- ISBN 10 0113309023
- ISBN 13 9780113309023
- BindingCD-ROM
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