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Itil Service Support CD-Rom (Single User)

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9780113308675: Itil Service Support CD-Rom (Single User)
ISBN 10: 0113308671 ISBN 13: 9780113308675
Publisher: Stationery Office Books, 2000
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This CD-ROM presents the ITIL approach for services support. ITIL provides a comprehensive and consistent set of best practices for IT service managment, it aims to promote a quality approach to achieving business effectiveness and efficiency in the use of information systems.

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Published by Stationery Office Books (2000)
ISBN 10: 0113308671 ISBN 13: 9780113308675
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