Items related to Quality Management Library: v. 1-5
Synopsis
Quality management is now one of the key strategic issues of the 1990s. It is especially vital within Information Systems, given the important role it plays in supporting and underpinning business activities. The library adapts the concept of Quality Management Systems to the specialist requirements of information systems and provides detailed guidance on implementing such a system. By following the guidance in the five-volume set, organizations can work towards certification to ISO 9001/2/3, the international quality systems standard. These standards, equivalent to BS 5750 in Britain and EN 29,000 in Europe, are increasingly sought after in industry and government.
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