The aim of the operational testing function is to show that an IT service is suitable for operational use. This module provides advice and guidance to senior IT managers and their staff on the planning and implementation of an efficient and effective operational testing function which will provide customers and IT service management staff with confidence in the quality and reliability of IT services.
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Book Description Paperback. Book Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Bookseller Inventory # GOR002962712