Summarizes how an organization can plan and implement a quality management system for IT service management, with references to all other modules in the IT Infrastructure Library. This module complements and enhances information provided in the CCTA Quality Management Library.
"synopsis" may belong to another edition of this title.
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Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-C-086-03622
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paperback. Condition: Good. Good. Dust Jacket NOT present. CD WILL BE MISSING. . SHIPS FROM MULTIPLE LOCATIONS. book. Seller Inventory # ERICA82901133055593
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