Synopsis
This publication is the second element in the new ITIL Infrastructure Library, it covers aspects that service providers must take into consideration. Issues covered include: service level management; financial management for IT services; and IT service continuity management.
"synopsis" may belong to another edition of this title.
Synopsis
This publication is the second element in the new ITIL Infrastructure Library, it covers aspects that service providers must take into consideration. Issues covered include: service level management; financial management for IT services; IT service continuity management; availability management contingency planning and capacity management. Each component of service delivery is discussed separately in the book. The purpose of this text is to show the links and the principal relationships between all the service management and other infrastructure management processes. It is the sister publication to service support which was published in 2000.
"About this title" may belong to another edition of this title.
Search results for Service Delivery: Part 17 (IT Infrastructure Library)
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Service Delivery
Seller: Better World Books: West, Reno, NV, U.S.A.
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Condition: Good. 1 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 267736-6
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Service Delivery (It Infrastructure Library Series)
Published by
The Stationery Office/Tso, 2001
ISBN 10: 0113300174
ISBN 13: 9780113300174
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Softcover
Seller: Wonder Book, Frederick, MD, U.S.A.
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Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. NOT AVAILABLE FOR SHIPMENT OUTSIDE OF THE UNITED STATES. Seller Inventory # G07I-01136
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Service Delivery (It Infrastructure Library Series)
Published by
The Stationery Office/Tso, 2001
ISBN 10: 0113300174
ISBN 13: 9780113300174
Used
Paperback
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
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Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0113300174I3N00
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Service Delivery (It Infrastructure Library Series)
Published by
The Stationery Office/Tso, 2001
ISBN 10: 0113300174
ISBN 13: 9780113300174
Used
Paperback
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0113300174I3N00
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Service Delivery: Part 17 (IT Infrastructure Library)
Published by
The Stationery Office/Tso, 2001
ISBN 10: 0113300174
ISBN 13: 9780113300174
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001476145
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Service Delivery: Part 17 (IT Infrastructure Library)
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Paperback. Condition: Very Good. Service Delivery: Part 17 (IT Infrastructure Library) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780113300174
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Service Delivery
Seller: Better World Books Ltd, Dunfermline, United Kingdom
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Condition: Good. 1 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 267736-6
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Service Delivery: Part 17 (IT Infrastructure Library)
Seller: Bahamut Media, Reading, United Kingdom
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Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780113300174
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Service Delivery (It Infrastructure Library Series)
Published by
The Stationery Office/Tso, 2001
ISBN 10: 0113300174
ISBN 13: 9780113300174
Used
Softcover
Seller: Ammareal, Morangis, France
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Softcover. Condition: Bon. Ancien livre de bibliothèque avec équipements. Edition 2001. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Edition 2001. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # G-978-479
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Best Practice for Service Delivery. ITIL. The Key to Managing IT Services.
Published by
The Stationary Office., London, 2002
ISBN 10: 0113300174
ISBN 13: 9780113300174
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Glossy Pictorial Card
Seller: J J Basset Books, bassettbooks, bookfarm.co.uk, Peter Tavy, United Kingdom
Seller rating 2 out of 5 stars
Glossy Pictorial Card. Condition: Near Fine (NEAR NEW). No Jacket. First Impression. This book is part of a large purchase from a Public Sector Library and except where mentioned are for the most part LIKE NEW! MOSTLY the ONLY flaws are the blacked out (they insisted) Library stamps which show many of them to be UNUSED! This copy is Near Fine (NEAR NEW). FEEL FREE TO E-MAIL FOR PHOTOGRAPHS AND FURTHER DETAILS. FROM A DEALER WHO TELLS YOU WHO THEY ARE AND WHAT THEIR TELEPHONE AND ADDRESS CONTACT DETAILS ARE! Size: 4to - over 9¾" - 12" tall. EX PUBLIC SECTOR LIBRARY BLACK. Seller Inventory # 33333336649