Synopsis
This publication is the second element in the new ITIL Infrastructure Library, it covers aspects that service providers must take into consideration. Issues covered include: service level management; financial management for IT services; and IT service continuity management.
"synopsis" may belong to another edition of this title.
Synopsis
This publication is the second element in the new ITIL Infrastructure Library, it covers aspects that service providers must take into consideration. Issues covered include: service level management; financial management for IT services; IT service continuity management; availability management contingency planning and capacity management. Each component of service delivery is discussed separately in the book. The purpose of this text is to show the links and the principal relationships between all the service management and other infrastructure management processes. It is the sister publication to service support which was published in 2000.
"About this title" may belong to another edition of this title.
Search results for Service Delivery: Part 17 (IT Infrastructure Library)
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Service Delivery: Part 17 (IT Infrastructure Library)
Published by
The Stationery Office/Tso, 2001
ISBN 10: 0113300174
ISBN 13: 9780113300174
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Service Delivery (It Infrastructure Library Series)
Published by
The Stationery Office/Tso, 2001
ISBN 10: 0113300174
ISBN 13: 9780113300174
Used
Softcover
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Service Delivery: Part 17 (IT Infrastructure Library)
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Service Delivery (It Infrastructure Library Series)
Published by
The Stationery Office/Tso, 2001
ISBN 10: 0113300174
ISBN 13: 9780113300174
Used
Paperback
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Service Delivery (It Infrastructure Library Series)
Published by
The Stationery Office/Tso, 2001
ISBN 10: 0113300174
ISBN 13: 9780113300174
Used
Paperback
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Service Delivery
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Condition: Good. 1 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 267736-6
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Service Delivery: Part 17 (IT Infrastructure Library)
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Service Delivery (It Infrastructure Library Series)
Published by
The Stationery Office/Tso, 2001
ISBN 10: 0113300174
ISBN 13: 9780113300174
Used
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Softcover. Condition: Bon. Ancien livre de bibliothèque avec équipements. Edition 2001. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Edition 2001. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # G-978-479
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Best Practice for Service Delivery. ITIL. The Key to Managing IT Services.
Published by
The Stationary Office., London, 2002
ISBN 10: 0113300174
ISBN 13: 9780113300174
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Glossy Pictorial Card. Condition: Near Fine (NEAR NEW). No Jacket. First Impression. This book is part of a large purchase from a Public Sector Library and except where mentioned are for the most part LIKE NEW! MOSTLY the ONLY flaws are the blacked out (they insisted) Library stamps which show many of them to be UNUSED! This copy is Near Fine (NEAR NEW). FEEL FREE TO E-MAIL FOR PHOTOGRAPHS AND FURTHER DETAILS. FROM A DEALER WHO TELLS YOU WHO THEY ARE AND WHAT THEIR TELEPHONE AND ADDRESS CONTACT DETAILS ARE! Size: 4to - over 9¾" - 12" tall. EX PUBLIC SECTOR LIBRARY BLACK. Seller Inventory # 33333336649
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Service Delivery
Published by
The Stationery Office/Tso, 2001
ISBN 10: 0113300174
ISBN 13: 9780113300174
Used
Softcover
Seller: LiLi - La Liberté des Livres, CANEJAN, France
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Condition: very good. Le livre peut montrer des signes d'usure dus a une utilisation constante, etre marque, porter des marques d'identification ou presenter plusieurs dommages esthetiques mineurs. vendeur professionnel; envoi soigne en 24/48h. Seller Inventory # 2505280002075