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Service Support (CCTA): Part 15 (IT Infrastructure Library) - Softcover

Central Computer & Telecommunications Agency

 
9780113300150: Service Support (CCTA): Part 15 (IT Infrastructure Library)
Softcover
ISBN 10: 0113300158 ISBN 13: 9780113300150
Publisher: Stationery Office Books, 2000
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paperback, 6th Edition by Office of Government Commerce

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Synopsis:
This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.

"About this title" may belong to another edition of this title.

  • PublisherStationery Office Books
  • Publication date2000
  • ISBN 10 0113300158
  • ISBN 13 9780113300150
  • BindingPaperback
  • Edition number6
  • Number of pages323
  • Rating

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Office Of Government Commerce; Central Computer And
Published by The Stationery Office/Tso (2000)
ISBN 10: 0113300158 ISBN 13: 9780113300150
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