Complete Customer Service Letter Book

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9780079116192: Complete Customer Service Letter Book
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From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.

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Werz Edward W.
Published by The McGraw-Hill Company
ISBN 10: 0079116191 ISBN 13: 9780079116192
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Edward W. Werz, Sally Germain
Published by Computing Mcgraw-Hill (1993)
ISBN 10: 0079116191 ISBN 13: 9780079116192
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Book Description Computing Mcgraw-Hill, 1993. Unknown Binding. Condition: New. Har/Dis. Seller Inventory # DADAX0079116191

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