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From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.
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Book Description The McGraw-Hill Company. Condition: New. Seller Inventory # 58138532
Book Description Computing McGraw-Hill, 1993. Condition: New. Never used!. Seller Inventory # P110079116191
Book Description Computing Mcgraw-Hill, 1993. Unknown Binding. Condition: New. Har/Dis. Seller Inventory # DADAX0079116191