The Complete Customer Service Letter Handbook

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9780079116192: The Complete Customer Service Letter Handbook
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From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.

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McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

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Other Popular Editions of the Same Title

9780079116185: The Complete Customer Service Letter Handbook

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ISBN 10:  0079116183 ISBN 13:  9780079116185
Publisher: McGraw-Hill Inc.,US, 1992
Hardcover

9780070695894: Complete Customer Service Letter Book

McGraw..., 1992
Softcover

9780070695887: The Complete Customer Service Letter Handbook

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