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From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.
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- PublisherMcGraw-Hill Inc.,US
- Publication date2000
- ISBN 10 0079116191
- ISBN 13 9780079116192
- BindingUnknown Binding
- Number of pages290
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Complete Customer Service Letter Book
Published by
Computing McGraw-Hill
(1993)
ISBN 10: 0079116191
ISBN 13: 9780079116192
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Book Description Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00050013934
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