Complete Customer Service Letter Book

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9780079116192: Complete Customer Service Letter Book

From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.

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Werz, Edward W.; Germain, Sally
Published by Computing Mcgraw-Hill (1993)
ISBN 10: 0079116191 ISBN 13: 9780079116192
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Book Description Computing Mcgraw-Hill, 1993. Unknown Binding. Book Condition: New. book. Bookseller Inventory # 79116191

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Werz Edward W.
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ISBN 10: 0079116191 ISBN 13: 9780079116192
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Werz, Edward W.
Published by Computing Mcgraw-Hill (1993)
ISBN 10: 0079116191 ISBN 13: 9780079116192
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Book Description Computing Mcgraw-Hill, 1993. No binding. Book Condition: New. New item. Bookseller Inventory # QX-004-19-7883007

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