9780077109912: Assertiveness at Work
Softcover
ISBN 10: 0077109910 ISBN 13: 9780077109912
Publisher: McGraw-Hill Education / Europe, Middle East & Africa, 2005

Synopsis

For anyone, including managers and trainers, who has to handle awkward situations at work.

The outcome will be different according to how you approach each situation. Will you be aggressive and angry, sit back and wait, or be assertive and effective.

Set firmly within the realities of modern business life, this book tackles all the awkward situations that arise with flatter structures, tough workloads and the need to exert influence across traditional boundaries. In these situations, where aggression is unacceptable, successful people need to be assertive.

Assertiveness At Work is in a class of its own in demonstrating clearly and comprehensively how assertiveness can help individuals and add value to a business.

"synopsis" may belong to another edition of this title.

About the Author

Ken and Kate Back are the founders and directors of Ken and Kate Back Limited which specialises in assertiveness training for people at work. They have brought together their extensive training experience to produce videos and articles on assertiveness, and have also appeared on television programmes to promote assertiveness in the workplace.

"About this title" may belong to another edition of this title.

Publisher
McGraw-Hill Education / Europe, Middle East & Africa
Publication date
2005
Language
English
ISBN 10 
0077109910
ISBN 13 
9780077109912
Binding
Paperback
Edition number
3
Number of pages
224

Other Popular Editions of the Same Title

9780077114282: Assertiveness At Work (UK PROFESSIONAL BUSINESS Management / Business)

Featured Edition

ISBN 10:  0077114280 ISBN 13:  9780077114282
Publisher: McGraw Hill / Europe, Middle Eas..., 2005
Softcover