Process Reengineering, Organizational Change and Performance Improvement (Insead Global Management Series)

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9780077094362: Process Reengineering, Organizational Change and Performance Improvement (Insead Global Management Series)

The authors outlline their multidimensional approach to process engineering which embodies not only the conventional focus on efficiency and meeting customer needs, but also adds two new dimensions of growth not only in terms of market share, but also of individual development of the company's staff.

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About the Author:

Jean-François Manzoni is Associate Professor of Management and founding director of the research initiative on High Performance Organizations at INSEAD in Fontainebleau, France.

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Soumitra Dutta; J. F. Manzoni
Published by Mcgraw Hill Book Co Ltd (1999)
ISBN 10: 0077094360 ISBN 13: 9780077094362
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Soumitra Dutta; J. F. Manzoni
Published by Mcgraw Hill Book Co Ltd (1999)
ISBN 10: 0077094360 ISBN 13: 9780077094362
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Soumitra Dutta, J. F. Manzoni
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ISBN 10: 0077094360 ISBN 13: 9780077094362
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