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Synopsis
Quality Management presents a unique and workable approach to the tools and methods necessary for real quality improvement. W. Edwards Deming's philosophies on quality are woven into this text. This text is one of a few quality control texts which adopt Shewhart's and Deming's view of control charts.
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From the Publisher
Focuses on Dr. Deming's theory of management and ties all discussions of statistical topics to that theory.
Distinguishes between enumerative statistical studies and analytical statistical studies.
Focuses attention on modern inspection policies (Deming's kp rules), as opposed to traditional acceptance sampling procedures.
Presents a detailed explanation of quality improvement stories.
Has many examples and mini-case studies which aid the reader in understanding and appreciating the topics covered.
Provides a clear explanation of the role of the statistician (chapter 1).
About the Author
Howard S. Gitlow is a professor at the University of Miami.
Rosa Oppenheim is a professor at Rutgers University.
Alan Oppenheim is a professor at Montclair State University.
David Levine is a professor at Baruch College.
Oppenheim is a professor at Rutgers Business School--Newark and New Brunswick, Rutgers The State University of New Jersey.
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Quality Management, 3rd Edition
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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Hardcover. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.55. Seller Inventory # G0073662631I5N00
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