A Systems Approach to Small Group Interaction (NAI)

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9780072862478: A Systems Approach to Small Group Interaction (NAI)

The only book that integrates all important small group communication topics into a single comprehensive conceptual model, this text pioneered the systems approach for the group communication course. Each chapter begins with a brief preview, followed by a glossary of terms and a real life case study. The text material in each chapter is followed by several experiential exercises for skill development and two original readings.

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Product Description:

Integrating a number of small group topics into a single comprehensive conceptual model featuring a systematic organization, this updated text includes increased coverage of team leadership, team building and teamwork.

From the Publisher:

'Making the Grade' CD-ROM. Every new copy of this text is packaged with a free 'Making the Grade' CD-ROM, which includes:
-Study questions to help reinforce key concepts in the text. With 35 questions per chapter and instant feedback, these study questions are a true study aid for students.
- An Internet Primer.
- A Guide to Electronic Research.
- A Student Skills Primer.
- Learning Assessment Tools.
New Chapter. Chapter 9, "Small Group Presentations to an Audience," is a new chapter. The chapter covers how to prepare an oral presentation and discusses three typical formats for group presentations, namely 1) the Panel discussion, 2) the Symposium, and 3) the Forum discussion.
"Communication Processes," formerly Chapter 5, is now Chapter 2. The chapter deals with the unique aspects of communication in the small group setting. It covers language behavior, self-disclosure, and interaction roles.
Chapter 3, "Relevant Background Factors," has a new section on the Myers-Briggs Type Indicator, which is the most widely used non clinical personality inventory, in the section on group members' personality. The chapter examines how different personality types interact together in a group.
Chapter 3 also includes new information about the Internet, such as online group interaction and online sites to visit.
Chapter 7, "Conflict Management," has a new section on Game Theory with a discussion about its application to businesses as well as to not-for-profit organizations. Also, the section on Conflict Management has been updated and expanded.
New material has been added from over 130 sources, the vast majority of which have been published since 1998.
Looks at groups as interactive systems in which each participant affects and is, in turn, effected by the other participants.
Clear coverage of the basics of teamwork links the concepts to communication through an emphasis on leadership, and problem-solving and decision making.
A practical focus ties such concepts as TQM, leadership, negotiating and conflict management, left and right brain creativity, brainstorming, and teamwork to their real world applications.
Strong coverage of leadership, verbal and non-verbal communication, problem solving and decision making, team building, managing change, and personality.
Systematic pedagogy includes: practical tips boxes, case studies, exercises, summaries, chapter beginning glossaries, tables, illustrations, bibliographies, selected readings.

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Published by McGraw-Hill Humanities/Social Sciences/Languages (2003)
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