Reference Services and Reference Processes, Volume II of Introduction to Reference Work, introduces the sophisticated and imaginative aspects of the complete reference process. It discusses the ongoing and important changes and developments in information technologies, particularly the role of the Internet in the reference process.It is designed for use as a companion volume to Basic Information Sources, Volume I of Introduction to Reference Work.
"synopsis" may belong to another edition of this title.
Driven by new technologies and the evolution in the practice and theory of reference services, almost everything in this edition is new.
Recognizing that details of how to find specifics on the Internet date too quickly, Vol. II of Introduction to Reference Work emphasizes the implications of networking, not the specifics. It is a pragmatic, practical approach to information sources and theory.
This text, and its companion volume, can be purchased in electronic format.
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