Leisure Programming: A Service-Centered and Benefits Approach

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9780072353891: Leisure Programming: A Service-Centered and Benefits Approach

This comprehensive text addresses all three levels of leisure programming: direct service delivery; program planning, and program management. It focuses on issues related to customer service and benefits-such as providing leisure experiences, assessing customer needs, evaluating program impact, promoting positive customer and leader interactions, analyzing and implementing policies, and supervising staff.

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Edginton, Christopher R, Hanson, Carole
Published by McGraw-Hill Humanities/Social (2003)
ISBN 10: 0072353899 ISBN 13: 9780072353891
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Christopher R Edginton, Carole J Hanson, Susan R Edginton, Susan D. Hudson
Published by McGraw-Hill Humanities/Social Sciences/Languages (2003)
ISBN 10: 0072353899 ISBN 13: 9780072353891
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