Service Management - Hardcover

Fitzsimmons, James A.; Fitzsimmons, Mona J.

 
9780072312676: Service Management
Hardcover
ISBN 10: 007231267X ISBN 13: 9780072312676
Publisher: McGraw-Hill Inc.,US, 2000

This specific ISBN edition is currently not available.

Synopsis

Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.

"synopsis" may belong to another edition of this title.

Publisher
McGraw-Hill Inc.,US
Publication date
2000
Language
English
ISBN 10 
007231267X
ISBN 13 
9780072312676
Binding
Hardcover
Edition number
3
Number of pages
657

Other Popular Editions of the Same Title

9780072982305: Service Management Operations: Operations, Strategy, And Information Technology (Irwin/Mcgraw-Hill Series in Operations and Decision Sciences.)

Featured Edition

ISBN 10:  0072982306 ISBN 13:  9780072982305
Publisher: McGraw-Hill/Irwin, 1882
Hardcover