Items related to Service Management

Service Management - Hardcover

Fitzsimmons, James A.; Fitzsimmons, Mona J.

 
9780072312676: Service Management
Hardcover
ISBN 10: 007231267X ISBN 13: 9780072312676
Publisher: McGraw-Hill Inc.,US, 2000

This specific ISBN edition is currently not available.

Synopsis

Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.

"synopsis" may belong to another edition of this title.

  • PublisherMcGraw-Hill Inc.,US
  • Publication date2000
  • ISBN 10 007231267X
  • ISBN 13 9780072312676
  • BindingHardcover
  • LanguageEnglish
  • Edition number3
  • Number of pages657

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Other Popular Editions of the Same Title

9780072982305: Service Management Operations: Operations, Strategy, And Information Technology (Irwin/Mcgraw-Hill Series in Operations and Decision Sciences.)

Featured Edition

ISBN 10:  0072982306 ISBN 13:  9780072982305
Publisher: Mcgraw-Hill (Tx), 2005
Hardcover