The Consultant's Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects (Business Books)

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9780071742825: The Consultant's Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects (Business Books)

Whether yours is a small one-person hop or a large mega-consulting powerhouse, the revised edition of The Consultant's Scorecard helps you move past the same old promises and provide cold, hard proof of success--which you must offer if you want to compete in today's fiercely competitive and fast-growing consulting industry.

Jack and Patti Phillips have fully updated their authoritative work to put you in the best possible position to sell your services to clients who demand proof of unmistakable financial value. On the flipside, this book helps clients determine the validity of prospective consultants' promises and track progress after hiring.

The Consultant’s Scorecard offers simple data collection techniques for measuring the value of a project in six key areas:

  • Client satisfaction
  • New knowledge and skills acquired by the client
  • Successful project implementation
  • Business unit impact
  • Return on investment
  • Intangible benefits

In addition to enabling you to measure your contribution, this process provides a framework you can use to focus on results throughout the consulting intervention.

The key concept in any consulting project today is "accountability." Senior managers are being held more and more accountable for the consulting fees they pay out--so they're requiring more accountability from consultants. The Consultant's Scorecard helps both parties involved in the process form rocksolid measurements of the value of any project.

PRAISE FOR THE PREVIOUS EDITION OF THE CONSULTANT’S SCORECARD:

"Jack Phillips's unique approach to measuring the return on investment of consulting makes The Consultant's Scorecard a must-read for anyone involved in the consulting process." -- Stephen R. Covey, author of the bestseller The 7 Habits of Highly Effective People

Consulting clients are demanding more and more assurance that the large fees they pay will bring measurable results to their organizations. The Consultant's Scorecard is the tool you need to create effective impact and ROI statements for every project proposal you submit. Consultants and ROI experts Jack and Patti Phillips show how to measure and report value, results, and impact to dramatically expand your business. The Consultant's Scorecard includes:

  • Examples of successful projects
  • Important trends and timely issues
  • Downloadable tools provided online
  • Expansive self-assessment checklist
  • Templates for easy use

"synopsis" may belong to another edition of this title.

From the Back Cover:

Measure the business impact--and return on investment--of any consulting project! Consulting clients want to know that hte large fees they pay will bring measurable results to their organization--and successful consultants work hard to communicate the value of their work to clients. The problem is, both consultants and clients have been frustrated by the lack of rigorous methods for measuring the impact of the consultant's work. The Consultant's Scorecard offers solutions to this "accountability crisis" in the consulting profession by explaining how consultants can prove the value of their work to clients. Just as important, the book explains how clients can--and should--hold their consultants accountable for delivering measurable results. Written for both consultants and clients, The Consultant's Scorecard offers simple data collection techniques to help consultants in any industry measure the value of their work for clients in six key areas: client satisfaction; new knowledge and skills acquired by the client; successful project implementation; business unit impact; return on investment; intangible benefits. "The Consultant's Scorecard is the first book to present a comprehensive, practical approach to showing the bottom line of consulting. Using proven techniques, supported b examples from leading companies, six key measures are developed to show the complete impact of consulting, including measuring ROI. This balanced approach to measurement is essentiaal for consultants who want ot show the value of their interventions, and for clients who want to hold their consultants accountable for delivering measurable results. Jack Phillips' unique approach to measuring the return on investment of consulting makes The Consultant's Scorecard a must read for anyone involved in the consulting process."--Stephen R. Covey, author of the No. 1 best-seller, The Seven Habits of Highly Effective People.

About the Author:

Jack Phillips, Ph.D., provides consulting services for Fortune 500 companies and organizations in 54 countries. The author and editor of more than 50 books, he has received awards from several organizations, including Meeting News magazine, the Society for Human Resource Management, and the American Society for Training & Development.

Patricia Pulliam Phillips, Ph.D., president and CEO of the ROI Institute, Inc., consults with organizations around the globe. She is the author or coauthor of numerous articles and books, including Show Me the Money, The Value of Learning, and The Consultant's Guide to Results-Driven Business Proposals.

The authors live in Birmingham, Alabama.

"About this title" may belong to another edition of this title.

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Book Description McGraw-Hill Education - Europe, United States, 2011. Hardback. Book Condition: New. 2nd Revised edition. Language: English . Brand New Book. Whether yours is a small one-person hop or a large mega-consulting powerhouse, the revised edition of The Consultant s Scorecard helps you move past the same old promises and provide cold, hard proof of success--which you must offer if you want to compete in today s fiercely competitive and fast-growing consulting industry. Jack and Patti Phillips have fully updated their authoritative work to put you in the best possible position to sell your services to clients who demand proof of unmistakable financial value. On the flipside, this bookhelps clients determine the validity of prospectiveconsultants promises and track progress after hiring. The Consultant s Scorecard offers simple data collection techniques for measuring the value of a project in six key areas: Client satisfaction New knowledge and skills acquired by the client Successful project implementation Business unit impact Return on investment Intangible benefits In addition to enabling you to measure your contribution, this process provides a framework you can use to focus on results throughout the consulting intervention. The key concept in any consulting project today is accountability. Senior managers are being held more and more accountable for the consulting fees they pay out--so they re requiring more accountability from consultants. The Consultant s Scorecard helps both parties involved in the process form rocksolid measurements of the value of any project. PRAISE FOR THE PREVIOUS EDITION OF THE CONSULTANT S SCORECARD: Jack Phillips s unique approach to measuring the return on investment of consulting makes The Consultant s Scorecard a must-read for anyone involved in the consulting process. -- Stephen R. Covey, author of the bestseller The 7 Habits of Highly Effective People Consulting clients are demanding more and more assurance that the large fees they pay will bring measurable results to their organizations. The Consultant s Scorecard is the tool you need to create effective impact and ROI statements for every project proposal you submit. Consultants and ROI experts Jack and Patti Phillips show how to measure and report value,results, and impact to dramatically expand your business.The Consultant s Scorecard includes: Examples of successful projects Important trends and timely issues Downloadable tools provided online Expansive self-assessment checklist Templates for easy use. Bookseller Inventory # AA39780071742825

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Book Description McGraw-Hill Education - Europe, United States, 2011. Hardback. Book Condition: New. 2nd edition. Language: English . Brand New Book. Whether yours is a small one-person hop or a large mega-consulting powerhouse, the revised edition of The Consultant s Scorecard helps you move past the same old promises and provide cold, hard proof of success--which you must offer if you want to compete in today s fiercely competitive and fast-growing consulting industry. Jack and Patti Phillips have fully updated their authoritative work to put you in the best possible position to sell your services to clients who demand proof of unmistakable financial value. On the flipside, this book helps clients determine the validity of prospective consultants promises and track progress after hiring. The Consultant s Scorecard offers simple data collection techniques for measuring the value of a project in six key areas:Client satisfaction New knowledge and skills acquired by the client Successful project implementation Business unit impact Return on investment Intangible benefits In addition to enabling you to measure your contribution, this process provides a framework you can use to focus on results throughout the consulting intervention. The key concept in any consulting project today is accountability. Senior managers are being held more and more accountable for the consulting fees they pay out--so they re requiring more accountability from consultants. The Consultant s Scorecard helps both parties involved in the process form rocksolid measurements of the value of any project. PRAISE FOR THE PREVIOUS EDITION OF THE CONSULTANT S SCORECARD: Jack Phillips s unique approach to measuring the return on investment of consulting makes The Consultant s Scorecard a must-read for anyone involved in the consulting process. -- Stephen R. Covey, author of the bestseller The 7 Habits of Highly Effective People Consulting clients are demanding more and more assurance that the large fees they pay will bring measurable results to their organizations. The Consultant s Scorecard is the tool you need to create effective impact and ROI statements for every project proposal you submit. Consultants and ROI experts Jack and Patti Phillips show how to measure and report value, results, and impact to dramatically expand your business. The Consultant s Scorecard includes:Examples of successful projects Important trends and timely issues Downloadable tools provided online Expansive self-assessment checklist Templates for easy use. Bookseller Inventory # AA39780071742825

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