Mastering Communication at Work: How to Lead, Manage, and Influence (BUSINESS BOOKS) - Hardcover

Becker, Ethan F.; Wortmann, Jon

Hardcover

ISBN 10: 007162502X ISBN 13: 9780071625029

Publisher: McGraw-Hill Education, 2009

Synopsis

Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations.

The book includes interviews with leaders who reveal the inside story of the communication secrets at:

• The White House
  Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author
• Google
  Laszlo Bock, Vice President, People Operations
• EMI Publishing
  Big Jon Platt, President
• IBM
  Jeanatte Horan, Vice President of Enterprise Business Transformation
• Harvard Business School
  Tony Mayo, Director of the Leadership Initiative
• The New York Giants
  Peter John-Baptiste, Director of Public Relations

Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation―or even sitting at your desk.

Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.

About this title

About the Authors

Ethan F. Becker is president and senior coach/ trainer for Speech Improvement Company, Inc., the oldest communication coaching and training firm in America. He specializes in motivating teams, strengthening executive communication, controlling fear of speaking, and developing effectiveness in public presentations. He has worked with Harvard University, IBM, Boston Scientific, the New York Giants, the F.B.I., and clients in Malaysia, Japan, Australia, and Singapore. Visit his Web site at www.speechimprovement.com.

Jon Wortmann is an advisor and speaker on leadership, communication, and building trusted relationships. Trained at Harvard University, he has consulted with educational, nonprofit, startup, and Fortune 100 organizations. He is the principal at Muse Arts, LLC, a think tank and consultancy for leaders. Visit his Web site at www.whyilead.org.

From the Back Cover

Learn the secrets of today sgreatest communicators!

Communication is a make-or-break skill for leaders and managers in every industry andworkplace. Mastering Communication at Work delivers the skills you need to build yourconfidence, motivate your people, and, ultimately, enact measurable change throughoutyour organization.

Even people who seem to have a natural gift for leadership must practice the nuancesof how they communicate every day. With the help of this book, anyone can learnthe craft of powerful communication, and top performers can continuously hone theirtechnique.

Providing expert insight into the subtleties of communication that affect the behaviorof others, Mastering Communication at Work is designed to help you practice and testyour new skills so you can quantify your progress. In no time, you will learn how to:

• Empower teams
• Reduce stress
• Garner trust
• Deliver memorable presentations
• Satisfy clients

Whatever your level of leadership or management, Becker and Wortmann teach essentialcommunication skills from creating a connection the moment you meetsomeone to effectively dealing with crisis situations requiring immediate action.

If you want your voice heard in every meeting, if you want others to share your vision,if you want your team to deliver results you must become a master communicator.This book will put you on that path.

Edition details

• Publisher: McGraw-Hill Education
• Publication date: 2009
• Language: English
• ISBN 10: 007162502X
• ISBN 13: 9780071625029
• Binding: Hardcover
• Number of pages: 240