The New Self-Directed Work Teams: Mastering the Challenge

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9780071589925: The New Self-Directed Work Teams: Mastering the Challenge

Self-directed work teams increase employee productivity, minimize layers of corporate bureaucracy - in short, have revolutionized the global workforce. The authors, while maintaining the practical, interactive format that made the first edition the classic reference in the field, bring their research up to date with the latest trends, examples, and case studies.

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From the Back Cover:

Profitable Work Team Strategies of GE, Caterpillar, and Others - Proven to Light the Competitive Fire in Each employee! Today's quick-change global economy requires higher levels of productivity, fewer layers of bureaucracy, and a newly heightened feeling of involvement and knowledge within each emplyee - from the boiler room to the boardroom! The New Self-Directed Work Teams, Second Edition, explores the latest work team implementation guidelines, provides dramatic case stuides of the positive impact of self-directed work teams, and discusses the surprising trends and market realities that are redefining the employer/employee relationship as we enter the 21st century. "Self-directed teams become essential building blocks in-andexpand the potantial of-the learning organization." Updated and revised from the authors' seminal 1990 bestseller, this practical, step-by-step plan for moving work teams from the planning table to the workplace is filled with: Sotires of actual self-directed work team success - straight from team members and implementers; Insights into the challenges and rewarding new roles self-directed work teams can provide. 19 critical tools and techniques for seamlessly integrating work teams into your office or factory environment. Beyond all the talk about self-directed work teams lies one simple truth: They consistently, dramatically improve business results wherever they are conscientiously applied. Let The New Self-Directed Work Teams leads you and your organization into a new era of improved customer satisfaction, management effectiveness, and-most important-employee performance.

About the Author:

Linda Moran (Hartford, CT) is currently a vice president with Zenger-Miller. Ed Musselwhite (Santa Cruz, CA) is the former executive president of Zenger-Miller. Jack D. Orsburn (Peoria, AZ) is a seasoned consultant, with over 30 years in the design and implementation of self-directed work teams. John H. Zenger (Salt Lake City, UT) is the former president of Zenger-Miller with numerous published books to his credit.

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