Six SIgma for Transactions and Service (Mechanical Engineering)

0 avg rating
( 0 ratings by Goodreads )
 
9780071443302: Six SIgma for Transactions and Service (Mechanical Engineering)

Many of the Six Sigma methods successfully used in manufacturing are now being utilised in the transactional and service sectors

However, business-specific issues such as customer billing, order processing, and call center management require a modified set of problem-solving and analytical tools.

This resource addresses those differences and provides a roadmap for implementing "customer-centric" Six Sigma.

"synopsis" may belong to another edition of this title.

Product Description:

Many of the Six Sigma methods successfully used in manufacturing are now being utilized in the trans....

From the Publisher:

  • Project Definition and Scoping, Process Mapping, C&E Matrix, FMEA and Control Plans
  • Methods for gathering enough data to document and measure success
  • Assist Black Belts and their teams to get the most out of the analytical DMAIC tools
  • Data mining sufficiently to get the most out of the data
  • "About this title" may belong to another edition of this title.

    Top Search Results from the AbeBooks Marketplace

    1.

    Parveen S. Goel; Praveen Gupta; Rajeev Jain; Rajesh K. Tyagi
    Published by McGraw-Hill Education (2005)
    ISBN 10: 0071443304 ISBN 13: 9780071443302
    New Hardcover Quantity Available: 1
    Seller
    Irish Booksellers
    (Rumford, ME, U.S.A.)
    Rating
    [?]

    Book Description McGraw-Hill Education, 2005. Hardcover. Book Condition: New. book. Bookseller Inventory # 0071443304

    More Information About This Seller | Ask Bookseller a Question

    Buy New
    26.90
    Convert Currency

    Add to Basket

    Shipping: 5.15
    From U.S.A. to United Kingdom
    Destination, Rates & Speeds

    2.

    Parveen S. Goel, Praveen Gupta, Rajeev
    Published by McGraw-Hill Education (2017)
    ISBN 10: 0071443304 ISBN 13: 9780071443302
    New Hardcover Quantity Available: 2
    Print on Demand
    Seller
    Murray Media
    (North Miami Beach, FL, U.S.A.)
    Rating
    [?]

    Book Description McGraw-Hill Education, 2017. Hardcover. Book Condition: New. This item is printed on demand. Bookseller Inventory # P110071443304

    More Information About This Seller | Ask Bookseller a Question

    Buy New
    36.29
    Convert Currency

    Add to Basket

    Shipping: 15.61
    From U.S.A. to United Kingdom
    Destination, Rates & Speeds

    3.

    Goel, Parveen S.
    Published by McGraw-Hill Education (2005)
    ISBN 10: 0071443304 ISBN 13: 9780071443302
    New Quantity Available: > 20
    Print on Demand
    Seller
    Books2Anywhere
    (Fairford, GLOS, United Kingdom)
    Rating
    [?]

    Book Description McGraw-Hill Education, 2005. HRD. Book Condition: New. New Book. Delivered from our US warehouse in 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND.Established seller since 2000. Bookseller Inventory # IP-9780071443302

    More Information About This Seller | Ask Bookseller a Question

    Buy New
    62.53
    Convert Currency

    Add to Basket

    Shipping: 2.80
    Within United Kingdom
    Destination, Rates & Speeds

    4.

    Parveen S. Goel, Praveen Gupta, Rajeev Jain, Rajesh K. Tyagi
    Published by McGraw-Hill Professional (2004)
    ISBN 10: 0071443304 ISBN 13: 9780071443302
    New Hardcover Quantity Available: 1
    Seller
    Ergodebooks
    (RICHMOND, TX, U.S.A.)
    Rating
    [?]

    Book Description McGraw-Hill Professional, 2004. Hardcover. Book Condition: New. 1. Bookseller Inventory # DADAX0071443304

    More Information About This Seller | Ask Bookseller a Question

    Buy New
    55.47
    Convert Currency

    Add to Basket

    Shipping: 10.93
    From U.S.A. to United Kingdom
    Destination, Rates & Speeds

    5.

    Goel, Parveen S.
    Published by McGraw-Hill Education (2005)
    ISBN 10: 0071443304 ISBN 13: 9780071443302
    New Quantity Available: > 20
    Print on Demand
    Seller
    Pbshop
    (Wood Dale, IL, U.S.A.)
    Rating
    [?]

    Book Description McGraw-Hill Education, 2005. HRD. Book Condition: New. New Book.Shipped from US within 10 to 14 business days.THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Bookseller Inventory # IP-9780071443302

    More Information About This Seller | Ask Bookseller a Question

    Buy New
    66.16
    Convert Currency

    Add to Basket

    Shipping: 7.42
    From U.S.A. to United Kingdom
    Destination, Rates & Speeds

    6.

    Goel, Parveen S.; Gupta, Praveen; Jain, Rajeev; Tyagi, Rajesh K.
    Published by McGraw-Hill Education
    ISBN 10: 0071443304 ISBN 13: 9780071443302
    New Hardcover Quantity Available: 1
    Seller
    Cloud 9 Books
    (Wellington, FL, U.S.A.)
    Rating
    [?]

    Book Description McGraw-Hill Education. Hardcover. Book Condition: New. 0071443304 New Condition. Bookseller Inventory # NEW6.0027626

    More Information About This Seller | Ask Bookseller a Question

    Buy New
    48.25
    Convert Currency

    Add to Basket

    Shipping: 31.23
    From U.S.A. to United Kingdom
    Destination, Rates & Speeds

    7.

    Parveen S Goal
    Published by McGraw-Hill Professional 2005-01-01 (2005)
    ISBN 10: 0071443304 ISBN 13: 9780071443302
    New Quantity Available: 5
    Seller
    Chiron Media
    (Wallingford, United Kingdom)
    Rating
    [?]

    Book Description McGraw-Hill Professional 2005-01-01, 2005. Book Condition: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Bookseller Inventory # NU-ING-00003628

    More Information About This Seller | Ask Bookseller a Question

    Buy New
    77.45
    Convert Currency

    Add to Basket

    Shipping: 2.49
    Within United Kingdom
    Destination, Rates & Speeds

    8.

    Parveen S. Goel, Rajeev Jain, Praveen Gupta
    Published by McGraw-Hill Education - Europe, United States (2005)
    ISBN 10: 0071443304 ISBN 13: 9780071443302
    New Hardcover Quantity Available: 10
    Print on Demand
    Seller
    The Book Depository
    (London, United Kingdom)
    Rating
    [?]

    Book Description McGraw-Hill Education - Europe, United States, 2005. Hardback. Book Condition: New. New.. 230 x 154 mm. Language: English . Brand New Book ***** Print on Demand *****.Many of the Six Sigma methods successfully used in manufacturing are now being utilised in the transactional and service sectors. However, business-specific issues such as customer billing, order processing, and call center management require a modified set of problem-solving and analytical tools. This resource addresses those differences and provides a roadmap for implementing customer-centric Six Sigma. Bookseller Inventory # APC9780071443302

    More Information About This Seller | Ask Bookseller a Question

    Buy New
    84.94
    Convert Currency

    Add to Basket

    Shipping: FREE
    Within United Kingdom
    Destination, Rates & Speeds

    9.

    Parveen S. Goel, Rajeev Jain, Praveen Gupta
    Published by McGraw-Hill Education - Europe, United States (2005)
    ISBN 10: 0071443304 ISBN 13: 9780071443302
    New Hardcover Quantity Available: 10
    Print on Demand
    Seller
    The Book Depository US
    (London, United Kingdom)
    Rating
    [?]

    Book Description McGraw-Hill Education - Europe, United States, 2005. Hardback. Book Condition: New. New.. 230 x 154 mm. Language: English . Brand New Book ***** Print on Demand *****. Many of the Six Sigma methods successfully used in manufacturing are now being utilised in the transactional and service sectors. However, business-specific issues such as customer billing, order processing, and call center management require a modified set of problem-solving and analytical tools. This resource addresses those differences and provides a roadmap for implementing customer-centric Six Sigma. Bookseller Inventory # APC9780071443302

    More Information About This Seller | Ask Bookseller a Question

    Buy New
    88.70
    Convert Currency

    Add to Basket

    Shipping: FREE
    Within United Kingdom
    Destination, Rates & Speeds

    10.

    Parveen S. Goel; Praveen Gupta
    ISBN 10: 0071443304 ISBN 13: 9780071443302
    New Quantity Available: > 20
    Print on Demand
    Seller
    BWB
    (Valley Stream, NY, U.S.A.)
    Rating
    [?]

    Book Description Book Condition: New. This item is Print on Demand - Depending on your location, this item may ship from the US or UK. Bookseller Inventory # POD_9780071443302

    More Information About This Seller | Ask Bookseller a Question

    Buy New
    93.69
    Convert Currency

    Add to Basket

    Shipping: FREE
    From U.S.A. to United Kingdom
    Destination, Rates & Speeds

    There are more copies of this book

    View all search results for this book