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What is Design for Six Sigma (What Is the What Is . . . Series) - Softcover

Cavanagh, Roland; Neuman, Robert; Pande, Peter

 
9780071423892: What is Design for Six Sigma (What Is the What Is . . . Series)

Synopsis

What Is Design for Six Sigma? reveals how to use DFSS to design new products, services, and processes so that quality problems can be solved before they ever start. Topics include:

  • How to design new products and processes
  • The DMADOV implementation process (Define, Measure, Analyze, Design, Optimize, and Verify)
  • How to redesign existing processes and services

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About the Authors

Roland R. Cavanagh, P.E., is a professional engineer and Pivotal Resources Consultant with Pivotal Resources. His areas of expertise include process measurement and applied statistics, business reorganization, and Six Sigma methods.

Robert P. Neuman, Ph.D., is a senior Consultant with Pivotal Resources. He is a noted speaker in business improvement methods and Six Sigma.

Peter S. Pande is Founder and President of Pivotal Resources, an international consulting firm providing Six Sigma implementation, training, and management development services in industries from financial services to high technology.

From the Back Cover

A powerful program for building new levels of Six Sigma excellence into every process, product, or service

Design for Six Sigma (DFSS) allows managers to customize and improve upon Six Sigma, the most renowned, effective business improvement system of the past decade. What is Design for Six Sigma?, the step-by-step user's guide to DFSS, details everything you need to know to seamlessly introduce DFSS to your firm's quality initiative, including:

-The primary elements of a DFSS project, with specific actions managers must take to implement each effectively
-The timeline of DFSS, from identifying and clarifying what will be worked on to testing and deploying the new process, product or service
-Questions you should ask yourself before making the move to DFSS
-Primary tools and approaches used on virtually every DFSS project, from Kano Analysis to Quality Function Deployment (QFD), Capability Analysis, and more
-Practical tips for managers championing a DFSS effort as well as teams executing the project

A wide range of industries and companies now rely on Six Sigma methods and principles to boost productivity, realize dramatic cost savings, and create true customer delight. What is Design for Six Sigma? reveals how and why DFSS can help you move beyond Six Sigma, transforming change from a nuisance into a core competency and increasing your assurance that each product, service, or process your firm introduces is customer focused, defect free, and financially successful.

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