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Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone (The McGraw-Hill Professional Education Series) - Softcover
Synopsis
Dealing with Difficult People provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive.
Written by Doctors Rick Brinkman and Rick Kirschner, today’s most respected authorities on the subject, this concise and results-driven guide will tell you everything you need to know about:
* Forces that compel people to be difficult * How to listen to understand―and speak to be understood * The essential skills of blending and redirecting * The Ten Most Unwanted Behaviors
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About the Author
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
"About this title" may belong to another edition of this title.
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Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone (McGraw-Hill Professional Education Series)
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Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780071416412
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Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone (McGraw-Hill Professional Education Series)
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Paperback. Condition: Very Good. Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone (McGraw-Hill Professional Education Series) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780071416412
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Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone (The McGraw-Hill Professional Education Series)
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Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR002708359
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Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone (McGraw-Hill Professional Education)
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Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Seller Inventory # M00071416412-V
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Dealing with Difficult People : 24 Lessons for Bringing Out the Best in Everyone
Published by
McGraw-Hill Education, 2003
ISBN 10: 0071416412
ISBN 13: 9780071416412
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Seller: Better World Books, Mishawaka, IN, U.S.A.
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Condition: Good. 1st Edition. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 7932212-6
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Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone
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Dealing With Difficult People : 24 Lessons for Bringing Out the Best in Everyone
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Dealing With Difficult People : 24 Lessons for Bringing Out the Best in Everyone
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Dealing with Difficult People (Spiral)
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McGraw-Hill Education - Europe, London, 2003
ISBN 10: 0071416412
ISBN 13: 9780071416412
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Spiral
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Seller: CitiRetail, Stevenage, United Kingdom
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Spiral. Condition: new. Spiral. Dealing with Difficult People provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. Written by Doctors Rick Brinkman and Rick Kirschner, todays most respected authorities on the subject, this concise and results-driven guide will tell you everything you need to know about: * Forces that compel people to be difficult * How to listen to understandand speak to be understood * The essential skills of blending and redirecting * The Ten Most Unwanted Behaviors Provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. This results-driven guide tells you what you need to know about forces that compel people to be difficult and the ten most unwanted behaviors. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9780071416412
Quantity: 1 available
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Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone (Paperback or Softback)
Published by
McGraw-Hill 3/13/2003, 2003
ISBN 10: 0071416412
ISBN 13: 9780071416412
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Seller: BargainBookStores, Grand Rapids, MI, U.S.A.
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Paperback or Softback. Condition: New. Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone 0.29. Book. Seller Inventory # BBS-9780071416412
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