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Six Sigma Basic Training Kit: Implementing Juran's 6-Step Quality Improvement Process and Six Sigma Tools - Hardcover
Synopsis
This step-by-step basic training manual shows readers how to implement the simple Six Sigma quality improvement processes pioneered by Joseph Juran.
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From the Publisher
The step-by-step training manual that shows you how to implement the simple Six Sigma quality improvement process pioneered by Joseph Juran, and now serves as the basis for all quality improvement proceses worldwide. Dr. Joseph Juran is one of the founders and leading gurus of the Quality movement.
Complete lesson plans provided for a classic, simple 6-step process of Six Sigma quality improvement, from identifying a product or service needing improvement, to working as a team on the solution, to tracking the time and cost savings that result from the process.
Train employees how to improve the quality of their products and services, with lower costs
Each lesson plan contains material for a session lasting two to five hours
Step-by-step training instructions, learning exercises, handouts, etc.
Case studies from both manufacturing and service industries.
Participant handouts summarize quality improvement problem-solving tools that can be used as part of the Quality Improvement Process.
The Six Sigma Basic Training Kit also includes reproducible Quality Improvement Team Member s Handouts designed to help team members follow along in the process
Book Description
Here is everything a facilitator or trainer needs to lead a quality improvement team through Dr. Joseph Juran's widely acclaimed 6-step quality improvement process, including lesson plans for teaching team members how to use quality improvement tools. Also includes facilitator notes, training schedules, discussion questions, learning exercises, case studies and overhead masters. Each lesson plan contains material for a 2-5 hour session, complete with step-by-step training instructions and recommended handouts. The kit also includes The Quality Improvement Team Member's Guide--a text for team members.
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