This comprehensive guide will lead I/T managers, training managers, or consultants responsible for a software rollout through the entire process of creating and delivering a state-of-the-art training program. Covering all the most widely used applications currently available, such as Windows 98 and NT, MS Office, MCSE applications, SAP, Oracle, Baan, PeopleSoft, and Lotus Notes, this unique volume is an invaluable resource.
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Charles Trepper is a management consultant and trainer who helps organizatons develop software training programs. He is a frequent conference speaker on I/T industry trade magazines and is the author of several books. He earned his B.S. in Management Information Science and his M.S. in Technology Management at Purdue University.
Finally, a book to guide you through every stage of an I/T trainer's toughest challenge!
A software rollout can be a real nightmare. No matter what new system is being installed, the transition process tends to be stressful, confusing, time-consuming, and expensive. And you, as I/T manager or training manager, are responsible for making sure that all those who need training on the new software get it in a way they understand and can use on the job. You may also be responsible for gaining support and building enthusiasm for the new program and overcoming employees' natural resistance to organizational change. A daunting prospect? This unique book will help you meet the challenge.
Comprehensive and full of step-by-step advice, Training for Software Rollouts explains how to design and implement a software training program from start to finish. It also helps you address some of the political issues you may face, such as getting management support for training, knowing how much to budget for training, and keeping the HR and the I/T departments working together. It includes such important and use-friendly as:
A complete guide to creating training in-house - or hiring an outside firm to do it for you;
Downloadable worksheets, forms, and checklists;
Industry-standard instructional systems design techniques;
Methods for analyzing training needs before you start training;
Maps that show where you are in the training process and the steps remaining;
Guidelines for using both 'off-the-shelf' and custom-developed training;
Expert training tips for software trainers.
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Seller: Charles Berry, Bookseller, Lakeport, CA, U.S.A.
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Condition: Aceptable. This Book Shows You How A Good Training Plan Can Ensure The Success And Rapid Implementation Of Your Next Software Rollout. Comprehensive And Easy To Follow, It Takes Trainers And I t Managers Step-by-step Through The Entire Process Of Implementing A Software Training Program - With Special Tips For Major Business Applications Of Erp Programs Such As Windows, Ms Office, Sap, Oracle, And Lotus Notes.--book Jacket. Pt. 1. Designing, Developing, And Implementing A Software Training Program For Your Organization. Ch. 1. Getting Started -- Political And Organizational Issues. Ch. 2. How To Conduct A Training Needs Analysis. Ch. 3. Creating A Budget And Time Line For The Training Program. Ch. 4. Designing The Training Program. Ch. 5. Self-directed Training Versus Classroom Training. Ch. 6. Make Or Buy -- Purchasing Training Versus Developing And Delivering Training In House. Ch. 7. Purchasing Training. Ch. 8. Customizing Packaged Training To Meet The Needs Of Your Organization. Ch. 9. Implementing The Training Program. Ch. 10. Communicating The Training Rollout To The Organization. Ch. 11. Tips For The Trainer. Ch. 12. Measuring Training Success By Measuring On-the-job Trainee Performance. Ch. 13. Training The I t Staff. Ch. 14. Training Issues After A Software Rollout -- Pt. 2. Application-specific Training Issues. Ch. 15. Ms Office Training. Ch. 16. Windows 98 nt 2000 Training. Ch. 17. Lotus Notes Training A Case Study And Lessons Learned. Ch. 18. Sap Training. Ch. 19. Oracle Applications Training -- App. A. Rapid Development For Small Projects -- App. B. Training Team Job Descriptions -- App. C. Sample Training Sales Presentation -- App. D. Sample Training Program Plan Outline -- App. E. Rfp Outline And Completed Sample -- App. F. Training Program Process Checklists -- App. G. Sample Forms. Charles H. Trepper. Includes Index. Seller Inventory # 434978
Seller: The Book Spot, Sioux Falls, MN, U.S.A.
Hardcover. Condition: New. Seller Inventory # Abebooks2563