Oracle CRM on Demand Deployment Guide - Oracle Press [Jeff Saenger] - Softcover

Softcover

ISBN 10: 0071067310 ISBN 13: 9780071067317

Synopsis

This book helps master Oracle CRM On Demand. Foster long-term customer relationships and accelerate productivity using the proven strategies and best practices in this Oracle Press guide. Oracle CRM On Demand Deployment Guide" shows how to set up customize and manage a dynamic software-as-a-service solution across your enterprise. Develop implementation plans maximize user adoption build applets and portals integrate Web 2.0 features and use analytics dashboards. The latest design tuning and data security techniques are also covered in this practical resource. The key features of the book include: establish business objectives project requirements and key success metrics; staff an implementation team and develop effective rollout plans; configure deploy and administer Oracle CRM On Demand; manage users and restrict access using roles and privileges; customize sales marketing and service processes with the object model; embed external content and URLs using the web services API; distribute real-time BI using dashboards and advanced reporting tools; incorporate web tabs mashups Google services and RSS feeds; and use workflow to automate business process management."

Edition details

• Language: English
• ISBN 10: 0071067310
• ISBN 13: 9780071067317
• Binding: Paperback