Complete Customer Service Letter Book - Softcover

Werz, Edward W.

Softcover

ISBN 10: 007069589X ISBN 13: 9780070695894

Publisher: McGraw-Hill Education, 1992

Synopsis

From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.

Edition details

• Publisher: McGraw-Hill Education
• Publication date: 1992
• Language: English
• ISBN 10: 007069589X
• ISBN 13: 9780070695894
• Binding: Paperback
• Number of pages: 288