Quality Planning and Analysis: From Product Development through Use

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9780070393684: Quality Planning and Analysis: From Product Development through Use


* As one of the most trusted resources for learning about quality control principles and techniques, this readable and not-too technical treatment makes for a classic must-have
* Comprehensive coverage of all areas contributing to quality including understanding customer needs, product development, supplier relations, marketing, and more
* Includes the six sigma strategy for quality improvement

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