Communicating Change: Winning Employee Support for New Business Goals

4.22 avg rating
( 18 ratings by Goodreads )
 
9780070364523: Communicating Change: Winning Employee Support for New Business Goals

When a company decides to make a major organizational change­­whether it's a new emphasis on customer service, quality management, restructuring or downsizing­­managers must get the message through to front-line employees, and enlist their support...or the changes will create more turmoil than progress.

Written for busy managers at all levels, Communicating Change offers specific prescriptions for effecting successful change centered around three guiding principles:

  • Conveying the message through supervisors
  • Communicating face-to-face
  • Making the changes relevant to each work area

In addition, a variety of helpful forms, checklists, sample communications, and surveys help managers to quickly put these principles into action.

"synopsis" may belong to another edition of this title.

From the Back Cover:

Any time your company decides to make a major organizational change - whether it's a new emphasis on customer service, quality management, restructuring, or downsizing - your job is to get the message through to your employees, and enlist their support and cooperation. If you don't, the changes you're trying to implement will inevitably create more turmoil than progress. The challenge is how to deliver your message all the way through the ranks. A task made especially difficult when changes you are trying to communicate are unpopular. Now, here's a book that reveals to all managers how to implement important changes and make them work. This is not a theoretical book. it's advice from the trenches. Packed with checklists, sample communications, diagrams, surveys, step-by-step guidance. This book evaluates the real-life communication successes and failures experienced by many multinational corporations including: General Motors, Polaroid, Xerox, Hewlett-Packard, British Telecom, GE, and IBM.

About the Author:

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

T. Larkin
ISBN 10: 0070364524 ISBN 13: 9780070364523
New Quantity Available: 3
Seller:
Books_Universe
(Sugarland, TX, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Brand New. US Edition Book. We do not ship to Military Addresses. Fast Shipping with Order Tracking. For Standard Shipping 7-8 business days & Expedite Shipping 4-6 business days, after shipping. Bookseller Inventory # 0070364524-RMX

More Information About This Seller | Ask Bookseller a Question

Buy New
15.32
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

2.

T. J. Larkin; Sandar Larkin
Published by McGraw-Hill Education (1994)
ISBN 10: 0070364524 ISBN 13: 9780070364523
New Hardcover First Edition Quantity Available: 1
Seller:
Irish Booksellers
(Rumford, ME, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education, 1994. Hardcover. Book Condition: New. book. Bookseller Inventory # M0070364524

More Information About This Seller | Ask Bookseller a Question

Buy New
15.33
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

3.

T.J. Larkin, Sandar Larkin
Published by McGraw-Hill Education - Europe, United States (1994)
ISBN 10: 0070364524 ISBN 13: 9780070364523
New Hardcover Quantity Available: 10
Seller:
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 1994. Hardback. Book Condition: New. 2nd ed.. Language: English . Brand New Book. When a company decides to make a major organizational change - whether it s a new emphasis on customer service, quality management, restructuring or downsizing - managers must get the message through to front-line employees, and enlist their support.or the changes will create more turmoil than progress. Written for busy managers at all levels, this book offers specific prescriptions for effecting successful change centered around three guiding principles: conveying the message through supervisors, communicating face-to-face, and making the changes relevant to each work area. In addition, a variety of helpful forms, checklists, sample communications, and surveys help managers to quickly put the principles into action. Bookseller Inventory # AAC9780070364523

More Information About This Seller | Ask Bookseller a Question

Buy New
17.34
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

4.

Larkin, T.
ISBN 10: 0070364524 ISBN 13: 9780070364523
New Quantity Available: > 20
Seller:
Pbshop
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description 1994. HRD. Book Condition: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # IB-9780070364523

More Information About This Seller | Ask Bookseller a Question

Buy New
14.73
Convert Currency

Add to Basket

Shipping: 3.02
Within U.S.A.
Destination, Rates & Speeds

5.

Larkin, T.
Published by McGraw-Hill Education 1/22/1994 (1994)
ISBN 10: 0070364524 ISBN 13: 9780070364523
New Hardcover Quantity Available: 5
Seller:
BargainBookStores
(Grand Rapids, MI, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education 1/22/1994, 1994. Hardback or Cased Book. Book Condition: New. Communicating Change: Winning Employee Support for New Business Goals. Book. Bookseller Inventory # BBS-9780070364523

More Information About This Seller | Ask Bookseller a Question

Buy New
19.01
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

6.

Larkin, T. J.
Published by McGraw-Hill Education (1994)
ISBN 10: 0070364524 ISBN 13: 9780070364523
New Hardcover Quantity Available: > 20
Seller:
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education, 1994. Hardcover. Book Condition: New. Never used!. Bookseller Inventory # 0070364524

More Information About This Seller | Ask Bookseller a Question

Buy New
17.52
Convert Currency

Add to Basket

Shipping: 1.51
Within U.S.A.
Destination, Rates & Speeds

7.

T.J. Larkin, Sandar Larkin
Published by McGraw-Hill Education - Europe, United States (1994)
ISBN 10: 0070364524 ISBN 13: 9780070364523
New Hardcover Quantity Available: 10
Seller:
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 1994. Hardback. Book Condition: New. 2nd ed.. Language: English . Brand New Book. When a company decides to make a major organizational change - whether it s a new emphasis on customer service, quality management, restructuring or downsizing - managers must get the message through to front-line employees, and enlist their support.or the changes will create more turmoil than progress. Written for busy managers at all levels, this book offers specific prescriptions for effecting successful change centered around three guiding principles: conveying the message through supervisors, communicating face-to-face, and making the changes relevant to each work area. In addition, a variety of helpful forms, checklists, sample communications, and surveys help managers to quickly put the principles into action. Bookseller Inventory # AAC9780070364523

More Information About This Seller | Ask Bookseller a Question

Buy New
19.78
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

8.

Larkin, T. J.; Larkin, Sandar
Published by McGraw-Hill Education
ISBN 10: 0070364524 ISBN 13: 9780070364523
New Hardcover Quantity Available: 1
Seller:
Vital Products COM LLC
(Southampton, PA, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education. Hardcover. Book Condition: New. 0070364524. Bookseller Inventory # Z0070364524ZN

More Information About This Seller | Ask Bookseller a Question

Buy New
20.19
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

9.

Larkin, T. J.; Larkin, Sandar
Published by McGraw-Hill Education
ISBN 10: 0070364524 ISBN 13: 9780070364523
New Hardcover Quantity Available: 1
Seller:
BookShop4U
(PHILADELPHIA, PA, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education. Hardcover. Book Condition: New. 0070364524. Bookseller Inventory # Z0070364524ZN

More Information About This Seller | Ask Bookseller a Question

Buy New
20.19
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

10.

Larkin, T. J.; Larkin, Sandar
Published by McGraw-Hill Education
ISBN 10: 0070364524 ISBN 13: 9780070364523
New Hardcover Quantity Available: 1
Seller:
Bookhouse COM LLC
(Philadelphia, PA, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education. Hardcover. Book Condition: New. 0070364524. Bookseller Inventory # Z0070364524ZN

More Information About This Seller | Ask Bookseller a Question

Buy New
20.19
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book