Expanding on the introduction to reference services given in volume 1, this book examines the reference interview and manual search and explores on-line reference services. The book concludes with treatments of policy and personnel issues and includes a guide to evaluating reference services.
"synopsis" may belong to another edition of this title.
Seller: Kubik Fine Books Ltd., ABAA, Dayton, OH, U.S.A.
Hardcover. Condition: Fair. Sixth edition. 255p. Ex-library. A glossy hardcover book in good, sturdy reading condition. Stickers on spine and back cover. Stamps on foredges and endpapers. Otherwise, text clean and binding tight. Volume 2 only. Seller Inventory # 184325
Seller: "Pursuit of Happiness" Books, Oakland, CA, U.S.A.
Hardcover. Condition: Good. Publisher: McGraw-Hill, Inc., 1992, Good, HB, ISBN: 0-07-033639-3. Book. Seller Inventory # 003990