Synopsis
Written by internationally recognized leaders in quality, this book provides comprehensive coverage and reflects modern thinking on quality in the 90's and into the 21st century. It gives balanced coverage of the impact of quality on all organizational activities - managerial, statistical, and technical - which organizations need to achieve quality objectives. The systems approach is threaded throughout the book by discussing quality assessment, key quality processes, and the quality activities in 11 functional areas of an organization. The new edition has been thoroughly updated and covers new topics such as concepts and examples for the service industry, strategic quality management, competitive bench-marking, quality function deployment, self-managing teams, employee empowerment, zone control charts, and box and whisker plots. There is also detailed discussion of quality planning, control, and improvement processes. A solutions manual is also available (0-07-033184-7).
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Quality Planning and Analysis: From Product Development Through Use (Mcgraw-Hill Series in Industrial Engineering and Management Science)
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Quality Planning and Analysis: From Product Development Through Use (Mcgraw-Hill Series in Industrial Engineering and Management Science)
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Mcgraw-Hill College (edition 3), 1993
ISBN 10: 0070331839
ISBN 13: 9780070331839
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Quality Planning and Analysis
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Quality Planning and Analysis: From Product Development Through Use (Mcgraw-Hill Series in Industrial Engineering and Management Science)
Published by
Mcgraw-Hill College (edition 3), 1993
ISBN 10: 0070331839
ISBN 13: 9780070331839
Used
Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.
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Hardcover. Condition: Good. 3. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience. Seller Inventory # 0070331839-11-1
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Quality Planning and Analysis: From Product Development Through Use (Mcgraw-Hill Series in Industrial Engineering and Management Science)
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Quality Planning and Analysis: From Product Development Through Use (Mcgraw-Hill Series in Industrial Engineering and Management Science)
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Quality Planning and Analysis: From Product Development Through Use (Mcgraw-Hill Series in Industrial Engineering and Management Science)
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Quality Planning and Analysis: From Product Development Through Use (Mcgraw-Hill Series in Industrial Engineering and Management Science)
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Quality Planning and Analysis
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Quality Planning and Analysis: From Product Development through Use. 3rd Ed.
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Blacklick, Ohio, U.S.A.: McGraw-Hill College, 1993
ISBN 10: 0070331839
ISBN 13: 9780070331839
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