Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b
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Maynard Howe, Ph.D. (San Diego, CA) is a partner and the Worldwide Knowledge Management Practice Leader for USWeb.
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Seller: Greenworld Books, Arlington, TX, U.S.A.
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Seller Inventory # GWV.0070305838.VG
Seller: Persephone's Books, Gastonia, NC, U.S.A.
Hardcover. Condition: Fine. Dust Jacket Condition: Fine. Second Edition. xv, 163 pp. First printing. Previous owner name on the front free endpaper. Seller Inventory # 022780
Seller: Hawking Books, Edgewood, TX, U.S.A.
Condition: Like New. Like New. Clean, Tight and Neat. Five star seller - Buy with confidence! Seller Inventory # X0070305838X1
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 38883500-6
Seller: Books From California, Simi Valley, CA, U.S.A.
hardcover. Condition: Very Good. Seller Inventory # mon0003867097
Seller: Books From California, Simi Valley, CA, U.S.A.
hardcover. Condition: Good. Seller Inventory # mon0003851194
Seller: Star Canyon Books, Woodland, CA, U.S.A.
Hardcover. Condition: Like New. 2nd Edition. Mcgraw-Hill, Inc. 1995. NY. Hardcover. 4to (large format). As new copy in as new dust jacket. Illustrated with line drawings, tables, and diagrams in black and white. Indexed. 163 pages. Next day shipping guaranteed. Seller Inventory # 002044
Seller: GoldBooks, Denver, CO, U.S.A.
Hardcover. Condition: new. New Copy. Customer Service Guaranteed. Seller Inventory # 21B9_4_0070305838
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
hardcover. Condition: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind. Seller Inventory # rev6651482622
Quantity: 1 available
Seller: AwesomeBooks, Wallingford, United Kingdom
Hardcover. Condition: Very Good. Quality on Trial: Bringing Bottom-line Accountability to the Quality Effort This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780070305830
Quantity: 1 available