Presenting insights into "Ernst & Young's" field-tested formal and systematic approaches, this text demonstrates how human resource managers can analyze, evaluate, and effectively motivate employees to accept change as a challenge rather than a threat.
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H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.
Daryl R. Conner is an internationally recognized expert in the field of change management. Mr. Conner is the founder and CEO of the research-based consulting firm ODR, Inc. His previous books inlcude Managing at the Speed of Change and Leading at the Edge of Chaos.
Nicholas F. Horney, Ph.D., has 25 years of experience as a corporate human resources executive. Dr. Horney is the Vice President of Client and Constituency Relations at the Center for Creative Leadership and was formerly Vice President of Consulting Services at ODR, Inc.
Battle-proven strategies for every employee to expect, prepare for and maximize profit from the changes projects introduce. For the first time, Project Change Management combines change management concepts and project management concepts to illustrate how they complement each other. Along with a step-by-step procedure designed to apply change management to complex programs like process redesign and SAP projects, it provides field-tested organizational change findings and concepts to help you systematically incorporate change into your strategic management plan. As an executive or project manager, you can utilize this comprehensive book/CD program to: make change management a vital component of every project; help employees understand the career-enhancing aspects of change; calculate and maximize your organization's ROC (in this case, Return on Change). The ability to foresee, accept, and capitalize on change separates innovators from followers. Use the exercises, user-friendly icons, case studies, and tools in H. James Harrington's Project Change Management to not only understand but to master project change at every level transforming it from an unexpected annoyance into a weapon for innovation that will catapult your organization into the 21st century.
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