Quality Is Still Free: Making Quality Certain in Uncertain Times

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9780070145320: Quality Is Still Free: Making Quality Certain in Uncertain Times

This work provides an analysis of the author's entrepreneurial experiment in which he took quality ideas learned in corporate settings and adapted them to the business world at large. It re-examines concepts such as The 5 Erroneous Assumptions about Quality and Zero-Defects Mantra.

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Philip B. Crosby
Published by McGraw-Hill Companies (1995)
ISBN 10: 0070145326 ISBN 13: 9780070145320
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Crosby, Philip B.
Published by McGraw-Hill Companies (1995)
ISBN 10: 0070145326 ISBN 13: 9780070145320
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Philip B. Crosby
Published by McGraw-Hill Companies (1995)
ISBN 10: 0070145326 ISBN 13: 9780070145320
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