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Synopsis
Benchmark expert Christopher E. Bogan and corporate quality director Michael J. English walk management through their 9-step benchmarking model - from improving baseline trends to achieving world-class quality leadership. Recognizing that successful benchmarking often, demands dramatic changes in corporate attitudes - and an end to the "not invented here" mentality that stifles innovation - they arm readers with the weapons to: forge a learning organization ready to borrow successful ideas wherever they occur - inside or outside the firm; tailor benchmarking to a firm's unique identity - acknowledging that one company's "best practices" aren't always another's; sell benchmarking to even the most skeptical senior executives or "turf conscious" factory and line managers; and manage the total project - including determining what, and against whom, to benchmark.
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McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
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Benchmarking for Best Practices : Winning Through Innovative Adaptation
Published by
McGraw-Hill Companies, The, 1994
ISBN 10: 0070063753
ISBN 13: 9780070063754
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Benchmarking for Best Practices : Winning Through Innovative Adaptation
Published by
McGraw-Hill Companies, The, 1994
ISBN 10: 0070063753
ISBN 13: 9780070063754
Used
Hardcover
First Edition
Seller: Better World Books, Mishawaka, IN, U.S.A.
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