When Generations Collide: Who They Are, Why They Clash, How to Solve the Generational Puzzle at Work - Hardcover

Lancaster, Lynne C.; Stillman, David

Hardcover

ISBN 10: 0066621062 ISBN 13: 9780066621067

Publisher: HarperCollins, 2002

Synopsis

Drawn from in-depth studies and research, a valuable resource to comprehending and managing age-related conflicts between co-workers reveals how to quell problems between Traditionalists, Baby Boomers, Generation Xers, and Millennials, showing how to effectively recruit, retain, and motivate each type.

About this title

Review

"Rich, engrossing...instructive and profound...This stimulating, valuable ... business book... resonates on a sociological level."--Boston Globe

"The authors offer many examples of trouble spots where generational conflicts are most likely to explode...thought-provoking insights."--Time

"Lancaster and Stillman use real work situations, and more than a bit of wry humor, to ... make a good case."--Minneapolis Star Tribune

"The two experts in managing age-related conflicts boil complex issues down to their essences."--Entrepreneur

Rich, engrossing...instructive and profound...This stimulating, valuable ... business book... resonates on a sociological level. --Boston Globe"

Lancaster and Stillman use real work situations, and more than a bit of wry humor, to ... make a good case. --Minneapolis Star Tribune"

The authors offer many examples of trouble spots where generational conflicts are most likely to explode...thought-provoking insights. --Time"

The two experts in managing age-related conflicts boil complex issues down to their essences. --Entrepreneur"

About the Author

Lynne C. Lancaster and David Stillman are nationally recognized public speakers, generational experts, and cultural translators as well as coauthors of When Generations Collide. They are cofounders of BridgeWorks, a highly successful twelve-year-old research, speaking, and training company focused exclusively on the generations at work. Their clients include high-profile companies such as 3M, American Express, Best Buy, Coca-Cola, Deloitte, Disney, Ford Motor Company, General Mills, and Procter & Gamble, as well as stellar organizations such as AARP, the American Bankers Association, the Conference Board, the Internal Revenue Service, the National Security Agency, and the United Way. Lancaster lives in Sonoma, California, and Stillman lives in Minneapolis, Minnesota.

Edition details

• Publisher: HarperCollins
• Publication date: 2002
• Language: English
• ISBN 10: 0066621062
• ISBN 13: 9780066621067
• Binding: Hardcover
• Number of pages: 352