Fight Back! And Don't Get Ripped Off

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9780062503909: Fight Back! And Don't Get Ripped Off

Do you feel cheap when you add up the c heck in that fancy restaurant as the waiter glares over your shoulder? Do you keep a can opener that falls apart the day you buy it, rather than go through the hassle of demanding your money back? Do you meekly pay up when, after your third visit to the mechanic, your car still won't start on rainy days? Then Fight Back! was written just for you.

David Horowitz, America's foremost consumer expert, brings assertiveness training to the marketplace; he can make you the kind of person no one will push around with bad service or inferior goods.

All you need are two things: the determination never to be taken advantage of and solid information about what to do if you are ripped off - and how to avoid it in the first place.

From spotting a phony advertisement to making sure your credit rating isn't ruined by a computer, Fight Back! gives you the tools you need to make sure you get what you entitled to. Here are some of the areas included in this vital consumer kit: Automobiles, Supermarkets, Restaurants, Mail Order and Professionals.

Special supplements give you even more clout:how to write a complaint letter that gets result, not excuses. A complete directory of federal consumer offices to help you with almost any problem, "Action Line" broadcasters and journalists, listed state by state. A table of each state's private consumer groups. And much more.

Isn't it time to take you name off the "sucker list"? As a consumer you have more power than you know. It's time to use it.

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