Emily Posts The Etiquette Advantage In Business: Personal Skills For Professional Success - Hardcover

Post, Peggy; Post, Peter

Hardcover

ISBN 10: 0060760028 ISBN 13: 9780060760021

Publisher: HarperResource, 2005

Synopsis

As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In The Etiquette Advantage in Business, 2nd Edition, etiquette authorities Peggy Post and Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates -- relationships that will help propel you and your company straight to the top.

In this completely revised and updated edition, which includes three new chapters on ethics, table manners, and electronic communication, the Posts show you how to handle both everyday and unusual situations that are essential to professional and personal success -- from resolving business conflicts with ease and grace to getting along with your boss and coworkers; from making long-lasting contacts to winning clients and closing deals. They also offer up-to-date guidance on pressing issues such as harassment in the workplace, worker privacy, e-mail dos and don'ts, and knowing how and when to shoulder blame.

Written for business workers of all types and backgrounds, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining, written communication, dressing appropriately for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, and overseas travel.

No matter the situation in which you find yourself, the Posts will give you the confidence to meet the challenges of the work world with confidence and poise -- because today, more than ever, good manners mean good business.

About this title

Synopsis:

Peggy Post and Peter Post show you how to use personal skills to manage workers more effectively, make longer lasting contacts, win clients and close deal-everything you need to know to get ahead in your career. Scores of new topics are addressed for the first time in this completely revised and updated edition, including: The new definition of "business casual" * the etiquette of unisex bathrooms * new tips on how to accept compliments and shoulder blame * a new, simple way to figure out who to introduce to whom, and how to handle the introduction * what to do if you send an e-mail critizing the boss and it gets sent to him/ her * a new, comprehensive list of appropriate business gifts * updated advice on harassment in the workplace * and much more The Etiquette Advantage...includes practical advice on everything from writing persuasive business memos, letters, and e-mails to choosing the appropriate dress for both casual and formal offices; from planning and leading productive meetings to getting results at trade shows and conventions; from conducting a successful job search to guidelines for business entertaining, from the company picnic to formal dinner parties - and much more, including a detailed primer on the social customs you need to know when doing business abroad.

About the Author:

Peggy Post, Emily Post's great-granddaughter-in-law, is a director of The Emily Post Institute and the author of more than a dozen books. Peggy writes a monthly column in Good Housekeeping and an online wedding etiquette column for the New York Times.

Peter Post, great-grandson of Emily Post and a passionate golfer, is the author of the New York Times bestseller Essential Manners for Men, Essential Manners for Couples, The Etiquette Advantage in Business (with Anna Post, Lizzie Post, and Daniel Post Senning), and his weekly business etiquette column Etiquette at Work in the Boston Globe. The father of two grown daughters, he lives with his wife in Vermont.

About this edition

• Publisher: HarperResource
• Publication date: 2005
• ISBN 10: 0060760028
• ISBN 13: 9780060760021
• Binding: Hardcover
• Edition number: 2
• Number of pages: 384