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Synopsis
This text combines a fast-moving business parable with step-by-step instructions for implementing the "GAPS" approach to problem solving. In our uncertain economy it is important for companies to be performing at their peak capacity. Budgets and staff have been slashed across the board and managers must solve the problems at their root. In many cases the "solution" does nothing to solve the problem because the manager has not uncovered the root causes of the problem, but rather tried to smooth over the top. This text should provide the strategies necessary for individuals working at any level to avoid destructive pitfalls and become star performers. Through a parable which chronicles the woe of a fictitious manager who discovers the "GAPS" approach to performance improvement, "Zap the GAPS!" provides an example of how to implement this strategy. It illustrates how the formula can, and will, be successful. GAPS stands for G - go for the shoulds, A - analyse the is, P - pin down the causes and S - select the right solutions.
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About the Author
Dana Robinson is the president and founder of Partner in Change, Inc. She and Jim Robinson, chairman of Partners in Change, Inc, have co-authored Training For Impact and Performance Consulting.
From the Back Cover
Target Higher Performance and Achieve It!
In the bestselling tradition of The One Minute ManagerR, Zap the Gaps combines a fast-moving business parable with step-by-step instructions for implementing the GAPS approach to problem solving.
"About this title" may belong to another edition of this title.
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Zap the Gaps! : Target Higher Performance and Achieve It!
Published by
HarperCollins Publishers, 2002
ISBN 10: 0060503009
ISBN 13: 9780060503000
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Zap the Gaps! : Target Higher Performance and Achieve It!
Published by
HarperCollins Publishers, 2002
ISBN 10: 0060503009
ISBN 13: 9780060503000
Used
Hardcover
First Edition
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
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