Items related to Learning to Manage Conflict: People to Work Productively

Learning to Manage Conflict: People to Work Productively - Hardcover

Tjosvold, Dean

 
9780029324912: Learning to Manage Conflict: People to Work Productively

Synopsis

Explains how everyday arguments and disputes can be resolved by learning to recognize common goals, acknowledge opposing points of view, discuss ideas openly, and find ways to collaborate to meet goals

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Synopsis

Describes a realistic goal of "co-operative conflict" and shows how conflict in the workplace can be managed to resolve dilemmas and lead to productive solutions. A hypothetical case study shows how managers can develop conflict management skills in themselves and their employees.

About the Author

Tjosvold is on the faculty of Business Administration at Simon Fraser University, where he was recently named University Professor for his research contributions.

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